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Can you answer these interview questions for customer service positions?

As can be expected, the interview questions for customer service jobs typically try to probe your people skills, communication skills, confidence, etc. Basically, all the ingredients that go into being an effective people person. Well, that's no surprise for interview questions customer service, is it?

Check out this list of interview questions for customer service positions below.

  • Who are you? (No kidding -- someone we know was asked this question! For how to answer it, see this page on answers for interviews.)

  • Why do you think you're good at working with people?

  • Tell me of a situation where your major weakness prevented you from working well with others.

  • What do you bring to the table?

  • What's your most outstanding contribution to your present job?

  • What makes you feel successful? Why?

  • Do you have a long-term vision for yourself career-wise?

  • How do you get along with your immediate supervisor and with senior management?

  • In a group of people, are you a leader or a follower? Prove it with examples.
  • Exactly what are you looking for in your new job?

  • Tell me something that you least like about your present job.

  • How did you get into this career?

Now that you know what sort of interview questions for customer service posts to expect, do your research and find good answers to them! Browse through this site -- you'll find it of great help.

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